Words of Appreciation
Dear Mr. Stock,
I am writing this letter to make you aware of the wonderful experience in getting two mortgages refinanced with the help of Vanessa. I have had many experiences with financing and refinancing with banks and brokers, but this was one of the most wonderful experiences because of the excellent services provided by Vanessa. The process was very smooth, transparent and painless.
Many times people do not hesitate to complain, but they never stop to thank and appreciate the person. As I have told Vanessa, I will keep her number and address in my file and will certainly use her services again if needed for my primary, secondary mortgage needs, or refinancing.
I will also recommend her to any of my friends and the family if they need mortgage or refinancing without any hesitation and with great confidence.
I sincerely thank you and your company for having such a wonderful employee on your staff. If you need any further information, do not hesitate to contact me.
Sincerely yours, Mr. G
Thanks to you we finally moved into our new home. Before contacting you I believe that for mortgage products the best source is our bank that knows us for so many years and we have a relationship with. Well you proved me wrong. Two months after applying at Chase Bank and not getting an answer to our emails and voicemails, I got your number from a friend. We appreciate your product knowledge, attention to detail and tenacity. You always answered your phone and I did not have to speak to a machine. Then what I loved the most was when one bank said no, you applied to the next one which said yes.
Funny thing is that 3 weeks after closing, Chase finally approved us at their best rate, which is what we got from you!!!
Thanks a million,
The Gordon Family
You have been most excellent to work with. You are naturally both professional and personal simultaneously (a rare and precious combination), if you ever need a reference, recommendation, or just a “ blurb”, I will remain willing to give one because you have surely earned it. I have worked with many people under many circumstances, but they don’t get better than you.
You just might raise the perception of mortgage professionals all by yourself. Thank you, Thank you, Thank you.
I want to sincerely thank you for your help in getting both mortgages. The process was very smooth and you were very kind and prompt. I have had many experiences with closings and mortgage brokers, but this was a wonderful experience through your good services. If you want me to write a letter to one of your superiors, I will be willing to write an excellent letter since my experience was so wonderful.
Many times people do not hesitate to complain, but they never stop to thank the person. Of course I will keep your number and your address and name in my file, and if I buy another property or if my need for a mortgage arises in the future, I will certainly use your services again. If I run into any problems with the current two mortgages for the paperwork, I will reach out to you.
Thanks again for all the help and with best wishes.
Mr. Ed Stock,
I am just taking a few minutes out of my day to let you know what a valued employee you have working for you at ATLANTIC HOME CAPITAL. His name is Eugene. What a pleasure it was working with this gentlemen. He was friendly and thorough in our dealings with him in our refinancing process. I had originally contacted a site through my Optimum Online homepage. It was a site to help people deal with this economic times and lower our monthly bills. I received many emails from various companies, but something about Mr. Neal’s email egged me to contact him, and a better choice I could not have made.
He made the transition from our current mortgage, to a mortgage company with better rates, relatively painless. He was very informative and always kept me up to date on the progress he was making. With ATLANTIC HOME CAPITAL and employees like Eugene, our holidays are definitely brighter and our future is looking better.
To Bruce Hill
If you are looking for someone to get things done & in exceptional time Bruce Hill is your man. Very knowledgeable & always there to help & answer your questions.I would highly recommend him. Answers his phone always & if it not able calls back right away. He does not leave you waiting for hours. Great person to have working for you. You will be happy with his results. I give him a 10!
Atlantic Home Capital-Ft Lauderdale, Fla.
Our financials are very complex, which does not make us a terrific fit for traditional lending. Bruce worked with us to find a lender that was willing to actually look through our out of the box situation and he stayed with us during the whole process to get us across the finish line on our new home that that we absolutely love. Thank you for all of the communication and hard work Bruce. I wish you much continued success in what you do for your clients.
EXCEPTIONAL...Our Buyers Chose Bruce Hill of Atlantic Home Capital as their lender and we have just recently closed on a few home purchase loans with Atlantic Home Capital. Bruce cares and always had our buyer's best interest in the forefront of the contract process, meeting all deadlines and delivering the best "Customer Service" to our buyers. We at The Damon Penn Team/Keller Williams are "Thankful" to Bruce Hill for delivering the same "Red Carpet" service that we give each of our clients. Sharon-Office Manager The Damon Penn Team.
To Bruce Hill
The broker agent who solicited my mortgage refinance was Bruce Hill. Bruce handled my application and was with me every step of the way from app to closing. Since inquiring about VA cash out loans, Bruce provided me with the best rates and options of any of the other 5 or 6 other lenders who contacted me regarding a VA cash out loan. Bruce was knowledgeable about VA loans, and all aspects of the VA cash out loan process. He spoke with me nearly everyday to advise me of the status of my loan application and what documents I needed to provide or to electronically sign. He also said he would be able to close this loan within a month if I follow his directions. And we did close in one month as he said. I am very happy with the process, the loan arrangements and with Bruce Hill. A true professional.